Collection: Ordering Options

Crystal Clear Supply Ordering Options

We NEVER sell or give your information to any other business - it is kept strictly confidential, Three methods of ordering are available - Online, Telephone and Mail.

1. ONLINE

All items can be ordered online (except well filters). These items will have a ADD TO CART link next to them which will add your item to a "shopping cart". Once you are done shopping, click on the PROCEED TO CHECKOUT button on the "shopping cart" page. There you will be asked to register if you are a new customer or log in as an existing customer (this allows you to return later and login to track and view all your orders, print your invoice etc.) then you will be asked to fill out a form with your Name, address, credit card info, etc. Then your order gets safely sent to us for quick order processing. An order confirmation and shipping acknowledgement is e-mailed to you.

Security is one of the most significant concerns on the Internet, For your protection, your transaction is being handled securely through an SSL Digital Certificate. We use standard SSL encryption for transmission, and a built-in encryption engine to generate secure order logs.

Visa, MasterCard, Discover & American Express are accepted for online purchases. We use address verification to help avoid fraud - be sure to list the address where your credit card statement is mailed as the "bill to" address.

2. PHONE

Crystal Clear Supply, Inc. is open 9:30 am to 5:30 pm Eastern Time, Monday through Thursday and on Friday 9:00 am to 1:00 pm to answer your questions and to take your order.  Please call us on our toll-free line: (866) 698-4359, or local (347) 365-8559

3. MAIL

When checking out select payment option "Check by mail" (Personal checks and money orders are accepted with this method), when order is complete you will be given the address where to mail your check or money order. Note allow extra time for your check to arrive and clear.

SHIPPING METHODS

Most orders ship within 1-2 business days after receipt. (except where noted otherwise), and may take 7-10 business days until you receive your order, orders $125 or more going to lower 48 states are shipped FREE via UPS ground - Orders less than $125.00 shipping rate will be calculated on the checkout page. Some orders may ship via US Priority Mail.

Need it faster? Call for shipping upgrades (Next Day, 2nd Day, etc.) If your e-mail address is provided, shipping confirmation and the UPS tracking number is sent to you.

Note: Credit card fraud is a felony and we will aggressively prosecute anyone attempting to misuse a credit card number. We use address verification and track every transaction. We will use all means available to prosecute persons attempting fraud.